AI Video Privacy, Moderation & API Questions Answered

Automated moderation can flag harmless prompts by mistake, because it works on patterns rather than meaning. Check the email for the reason, and then appeal with your prompt and a short explanation. Avoid ambiguous words that resemble prohibited topics while the appeal is pending.

Use the appeal link in the notification email or contact support, giving your account email, the prompt, the time and why it is not a violation. Be polite and specific, and keep copies. A clear, factual appeal is more likely to be reviewed quickly.

Safety filters err on the side of caution, so tight close-ups, skin tones or moody lighting can trigger a false alarm. Reword the prompt in neutral terms, change the framing, or use a different source image. If you think it's a bug, report it to the provider.

I can't speak for another company's policy. Read its terms and privacy policy for words like 'train', 'improve our models' and 'license', and ask support in writing if unclear. For BetterVideo's enhancement, uploads are never used to train AI and are auto-deleted after 30 days.

Check the provider's privacy or sharing settings before uploading client work, and confirm in writing whether outputs are private by default. If you can't verify it, don't upload sensitive client material. Pick a tool with clear private-by-default behavior.

Ask support for the credits back, quoting the prompt, the time and a short explanation that it was a false flag. Policies differ, so check the current terms. Reword the prompt in neutral terms to avoid a repeat. Providers that refund on moderation errors are worth preferring.

Some do, and it should be stated plainly in the terms. Look for an explicit 'we never train on your content' line rather than vague wording. BetterVideo's enhancement never uses uploads to train AI. Verify any vendor's current terms before you rely on them.

Look for a stated retention period in the privacy policy or FAQ, not just 'we delete when asked'. BetterVideo auto-deletes uploads after 30 days. For stricter needs, ask the vendor about custom retention in writing.

Read Runway's privacy policy and terms for how they handle content, subprocessors and any human review. If the footage is covered by an NDA, get written confirmation from the vendor before uploading. When in doubt, use a tool whose retention and no-training terms you've verified.

I won't help bypass a provider's safety filters, and workarounds can get your account banned. What does work legitimately: describe dark or dramatic themes in neutral, cinematic terms, avoid graphic wording, and appeal false flags to the provider. For mature work, check which tools allow it by policy.

Signed deletion certificates are an enterprise feature that few vendors publish. If you need one, ask each vendor directly and get it in the contract. For custom retention or a data-processing agreement with BetterVideo, contact us with your requirements.

Get an API key, send the video (or a URL) to the upscale endpoint, then poll or receive the result when processing finishes, and download the output. BetterVideo's API follows this pattern with a Postman collection to try it first. See our developer pages for the endpoints.

Providers often keep moderation details vague so people can't game the filters, and support may only see an automated flag. Ask for a human review, include the exact prompt, and request the policy section applied. Persistence and a clear, calm message get further.

That depends on its terms, data handling and where it processes data, which only the provider and your own lawyer can confirm. Read the commercial-use and privacy terms, and get written assurance before uploading NDA material. When unsure, use tools with a stated no-training, auto-delete policy.

Create an account on BetterVideo's API site, generate a key, and use it in the request header of your calls. The API covers upscaling and face restoration. Our API pages and Postman collection walk through a first request.

Many tools keep outputs private by default, but check each one's settings and terms. BetterVideo does not publish your videos, and enhancement uploads are auto-deleted after 30 days. Always confirm the default before generating anything sensitive.

Read each platform's terms for training rights, use only tools with an explicit no-training statement, and avoid uploading anything you can't afford to lose control of. Contractual protection is stronger than a setting. BetterVideo does not use enhancement uploads for training.

'HIPAA compliant' depends on a signed agreement and your use, not just on the tool. BetterVideo does not claim certification, but it offers a private, no-training, auto-delete API, and a data-processing agreement or custom retention can be arranged. Ask us about your specific case.

BetterVideo publishes a Postman collection for its video enhancement API, so you can run a first request in minutes. See our 'enhance video with Postman' page. Lip-sync is part of BetterVideo Create rather than the enhancement API.

Consumer web tools usually show a generic message to keep the interface simple, and detailed logs are kept internally. APIs are better: look for clear status codes and error messages. When a job fails, send the job ID and time to support.

Immediate delete-after-delivery isn't a standard feature, so ask each vendor directly and get the answer in writing. BetterVideo auto-deletes after 30 days. If you need shorter retention or delete-on-delivery, tell us your requirements and we'll say what we can support.